Webinar with Bold Penguin

How P&C Customer Expectations are Driving Product Innovation: Insights from 1,000 Insurance Consumers Surveyed

Levvel experts and Jen Tadin, the Chief Growth Officer at Bold Penguin, explore property and casualty (P&C) insurance customers’ needs as a driver for innovation.

AIR DATE & TIME

June 30, 2021 6:00 PM, 60min

Hear from Levvel’s MD of Commercial, David Antoline, Bold Penguin’s Chief Growth Officer, Jen Tadin, and Levvel Research’s Senior Manager, Anna Barnett, for a webinar exploring property and casualty (P&C) insurance consumers’ needs as a driver for product innovation.

Levvel recently conducted a P&C insurance survey of over 1,000 consumers to gauge today’s trends and their digital nativity.

Unsurprisingly, new generations of customers are focused on digital features as well as personalized products and experiences. This shift towards the need for modernized insurance offerings is critical as it impacts customer retention in a market in the middle of a transformation.

This webinar looks at the insurance industry’s emerging revenue opportunities and how insurers can remain proactive, stay competitive, and drive innovation. We will examine how technology is enabling insurers to meet evolving customer expectations and how to create experiences and products that today’s customers want.

Meet the speakers

David Antoline, Managing Director, Commercial

David Antoline

Managing Director, Commercial, Levvel

Jen Tadin, Chief Growth Officer at Bold Penguin

Jen Tadin

Chief Growth Officer, Bold Penguin

Anna Barnett, Research Senior Manager

Anna Barnett

Research Senior Manager, Levvel

Guests will learn about

  • Customer profiles and preferences
  • New revenue opportunities
  • Attrition and volatility challenges within the industry
  • Opportunities to target key next-gen customers
  • Insights for guiding insurance companies in becoming digitally native

Who should attend?

  • P&C insurers looking to understand and meet new customer demands, target untapped markets, and increase revenue opportunities
  • Insurers looking to understand where technology modernization fits into the innovation process
  • Technology, product, and strategy leaders looking to advance IT modernization at their insurance company

Meet the speakers

David Antoline, Managing Director, Commercial

David Antoline

Managing Director, Commercial, Levvel

Throughout his 15-year international career, David has held senior leadership positions in both startups and top tech organizations alike. Prior to joining Levvel, David's team built what has become the de facto enterprise software platform within the collegiate athletics market. As MD, Commercial, David applies a dedicated customer focus to Levvel's world-class delivery model and product offerings.

Jen Tadin, Chief Growth Officer at Bold Penguin

Jen Tadin

Chief Growth Officer, Bold Penguin

Jen Tadin is the Chief Growth Officer for leading insurtech firm, Bold Penguin. Overseeing the company's growth strategy, marketing, sales, and customer success groups, Jen operates at the intersection of Bold Penguin's existing and future products and business partners. Prior to joining Bold Penguin, she held multiple leadership roles at Gallagher, the fourth-largest insurance brokerage in the world, as well as The Hartford and Travelers Insurance. Jen is a member of Forbes Business Development Council and an editorial contributor to Forbes.com. She's highly passionate about Diversity, Equity and Inclusion serving as a DEI Ambassador and public speaker, the founder of a Chicago-based women in financial services networking group (ChickChat™), and serves as a board member for Female Strong.

Anna Barnett, Research Senior Manager

Anna Barnett

Research Senior Manager, Levvel

Anna Barnett is a Research Senior Manager for Levvel Research. She manages Levvel's team of analysts and all research content delivery, and helps lead research development strategy for the firm's many technology focus areas. Anna joined Levvel through the acquisition of PayStream Advisors, and for the past several years has served as an expert in several facets of business process automation software. She also covers digital transformation trends and technology, including around DevOps strategy, design systems, application development, and cloud migration. Anna has extensive experience in research-based analytical writing and editing, as well as sales and marketing content creation.

Watch the Webinar

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