June 26, 2019
Pursuing a digital innovation effort is an exciting endeavor for any company, especially larger companies. Like anything truly worthwhile in life, it will be filled with unexpected challenges and require some tough decisions. On the bright side, these are the easiest type of difficult decision. You will know what to do—it’s simply hard to make the actual decision. To help prepare you for your journey, Levvel has composed a list of key questions and considerations you can use to drive discussion across your organization.
These are questions based on Levvel’s extensive experience in leading digital transformation and innovation efforts at a variety of institutions. We’ve seen first hand how indecision and lack of clarity quickly decimate these types of initiatives. If you start down this path, you must be firmly committed across your company’s leadership. That commitment must be more than cursory. It must be resolved to address questions or disagreements, to drive change, to push difficult decisions, and, most importantly, to have uncomfortable conversations to ensure a continuous attempt at clarity and common understanding in both goals and execution.
Use this checklist to challenge yourself and your team to ensure you have comprehensively thought through both the desired goals and the journey to achieve them. We cannot overemphasize that this type of effort is not for the faint of heart and is better skipped than done half-heartedly. If you are merely looking for a surface-level splash, then ignore this checklist, go about your original plan, and be content with what you get. If you are seeking to drive sustainable innovation and change, then spend the requisite time up-front. Make sure your leadership recognizes the time commitment (likely without immediate results). This checklist should empower you to ask the right questions and take a thoughtful and deliberate approach to your digital innovation effort.
Our team is made up of leaders, thinkers, designers, and builders whose collective experience spans many industries and companies of all sizes. We’re avid fans of technology but even bigger fans of solving business problems. An understanding of the difference between an idea and a solution is just one of the things that set us apart.
Our Financial Systems and Payments Practice combines enterprise banking and payments experience, technical expertise, and a pulse on emerging technologies to ensure our clients create the right approach the first time. Our team has broad, strong industry relationships and expertise across the payments ecosystem.
Senior Director, Financial Services
Greg is a Senior Director of Financial Services at Levvel where he is responsible for leading client engagements and building relationships with customers ranging from top-10 banks to payments enablers to start-ups. With over 15 years in financial services, Greg previously spent 7 years at Bank of America, most recently leading product & business teams in the launch of Apple Pay, Android Pay, and Samsung Pay. Prior to Bank of America, Greg held a variety of financial services roles at eSpeed / Cantor Fitzgerald and Reuters. Greg holds an M.B.A. from the Darden School at the University of Virginia and a B.S. from the College of William and Mary. He currently resides in Charlotte, NC with his wife and three children.
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