Creating an Opportunity for New Revenue Streams Through Payment Technology Innovation

Case Study

December 1, 2020



For large financial institutions (FIs), payment infrastructure can be complex. But timely investments in technology to promote these payments capabilities is critical to staying competitive. To stay ahead, a top five bank wanted an actionable roadmap to help with the architectural design of their payments hub. This would increase potential revenue streams by promoting customer use of digital payments, like P2P (Peer-to-Peer) payments and RTP (Real-Time Payments).


Our 2021 Real-Time Payments Market Insight Report is here

Levvel Research's 2021 Real-Time Payments Report (RTP) provides a guide to the many use cases of RTP for businesses and outlines the ROI of adoption for financial management processes, product delivery, and customer satisfaction.


This FI wanted to be better positioned to take calculated risks when defining the future–and the path to getting there. They needed a crucial update to their core payment platform to make this happen, which involved complicated systems and a reliance on third-party vendors.




Levvel’s mission was to design an architectural plan and implementation roadmap for the new Enterprise Payments Platform (EPP). This would standardize their entire API catalog and promote consistency, repeatability, performance, and maintainability.

With this approach, the client would take the following steps:

  • Create Zelle API directory: Define and document all projected API endpoints
  • Build Payments Hub: Assess, define, design and plan payments hub platform architecture design
  • Architecture and Development Support: Provide immediate implementation support for payments application in delivery of the architectural design of payments hub



Once the bank had a new payment infrastructure, they could create new revenue streams. After analyzing and better understanding revenue streams, the bank was able to attract new customers and create a better experience for current customers.


Download the PDF

You can access the PDF here.

Authored By



Meet our Experts



You’re going to use technology to change the world. We’re going to help you create it. Whether you are reinventing your company, creating an industry-changing product, or making existing products even better with new technologies—we exist to make your endeavor a success story. Our team is made up of leaders, thinkers, designers, and builders whose collective experience spans many industries and companies of all sizes. We’re avid fans of technology but even bigger fans of solving business problems. An understanding of the difference between an idea and a solution is just one of the things that set us apart.

Let's chat.

You're doing big things, and big things come with big challenges. We're here to help.

Read the Case Study

By clicking the button below you agree to our Terms of Service and Privacy Policy.

levvel mark white

Let's improve the world together.

© Levvel & Endava 2024