Empathy Transfer: How to Improve User Experience by Effectively Communicating User Needs Through Storytelling

Data can be easily transferred, but how can we successfully communicate another person’s feelings through user research? What is the best way to communicate our user’s journey? The answer starts with empathy and storytelling.

Authored By

Jamie Acker, UXC

Senior Design Consultant

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Empathy Transfer: How to Improve User Experience by Effectively Communicating User Needs Through Storytelling

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