Although few companies will deny the value of electronic procurement for improving cost control and enabling strategic spend management, research shows that the majority of organizations manage their procurement using manual processes or with inefficient, outdated technology. Without a procurement process that properly controls spend across all departments, purchasers, and budgets, companies experience high costs and high amounts of maverick spend.
One of the greatest barriers to automation technology investment is the fear that ROI will be low. This fear is largely attributed to concerns that a company will not be able to achieve high user adoption. Fortunately, by selecting the solution that is the best fit and using the right implementation and change management strategies, organizations can ensure high user adoption—both internally and externally—and successful technology implementation.
This white paper serves as a guide to improving long-term ROI with technology transformation and implementation, maximized user adoption, and increased visibility into spend. It explores current trends in procurement management and highlights user-friendly eProcurement features and services. It also serves as a guide for measuring procurement ROI around user adoption, and provides strategies for increasing that ROI.
Research Senior Manager
Research Content Specialist
Major Bottoms Jr.
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