## Introduction
A credit union service organization (CUSO), focused primarily on digital experiences and payments, began to ponder the impact of Real-Time Payments (RTP) in the financial space. To plan to efficiently launch this payment rail, they needed help building a clear RTP strategy to educate and get decision-makers on board.

![CUSO+Establishes+Best+Path-Case-Study-Call-Out-1](//images.ctfassets.net/zqj370hybozc/2jnXr8Xm7GkedgOYqbyUvk/ca95a1af4193584d60b566286e7c7124/CUSO_Establishes_Best_Path-Case-Study-Call-Out-1.png)

## Challenge
The CUSO organized their resources to a select few, high-performing products. Coming up with a new RTP strategy that aligned to that focused product set would require creativity and innovation, and challenges included:

- Focused product portfolio
- Internal alignment and momentum on best time to launch RTP 
- Limited internal RTP product knowledge

## Approach
Levvel’s mission was to join the CUSO at that critical turning point to discover, collaborate, and decide on the best path to RTP. A one-day, on-site workshop helped generate the initial dialogue, which launched into a strategic plan around the credit union’s current payments set-up, product offerings, and how to best utilize RTP to benefit customers.

![CUSO+Establishes+Best+Path-Case-Study-Box](//images.ctfassets.net/zqj370hybozc/6JUCPDT0HwYzy0GPCmAay3/f821e6ad2dbbe5e32cf4eb7ac8057065/CUSO_Establishes_Best_Path-Case-Study-Box.png)

![CUSO+Establishes+Best+Path-Case-Study-Call-Out-2](//images.ctfassets.net/zqj370hybozc/1cvpyNqavaaZ4LKIGvJjyh/022ec47b120a4620fbce7afc197e5476/CUSO_Establishes_Best_Path-Case-Study-Call-Out-2.png)

## Results
With Levvel’s help, the RTP strategy and approach was built, and the path to pursue this new payment rail was clear.

![CUSO+Establishes+Best+Path-Case-Study-Results](//images.ctfassets.net/zqj370hybozc/2hLEtG4wE7WbpHcxcifzVR/b8ff679296e57605a0543552c6eea87d/CUSO_Establishes_Best_Path-Case-Study-Results.png)

## Download the PDF
You can access the PDF [here](https://cdn-new.levvel.io/resource-assets/CUSO+Establishes+Best+Path+to+RTP+Enablement.pdf "CUSO Establishes Best Path to RTP Enablement").

CUSO Establishes Best Path to RTP Enablement 

Levvel Research's 2021 Real-Time Payments Report (RTP) provides a guide to the many use cases of RTP for businesses and outlines the ROI of adoption for financial management processes, product delivery, and customer satisfaction. 

Our 2021 Real-Time Payments Market Insight Report is here

Levvel helps a credit union service organization efficiently launch RTP by building a clear RTP strategy to educate and get decision-makers on board. 

CUSO Establishes Best Path to RTP Enablement

Our 2021 Real-Time Payments Market Insight Report is here

CUSO Establishes Best Path to RTP Enablement

Read the Case Study