This report explores how insurers can adapt their business to meet evolving consumer demands in the digital age and serves as a modernization guide for senior leadership, insurance product developers, agents, and claims specialists.
The global insurance industry has seen a significant shift, with evolving consumer needs and disruptive tech at the forefront. Digital transformation, the COVID-19 pandemic, and demographic trend changes are all factors fueling the growing demand for better insurance provider interaction. How do insurers adapt business strategies to accommodate this new insurance landscape?
Levvel’s research and industry experts surveyed over 1,000 insurance consumers in order to identify the level of demand for digital transformation and to find out what individuals expect from their insurance providers today.
This report serves as a modernization guide for senior leadership, insurance product developers, agents, and claims specialists. It’s especially useful in understanding the direction organizations can take to address a growing demand for digital capabilities, while also meeting the needs of traditional insurance consumers.
Senior Research Consultant
Research Senior Manager, Levvel
How can this report help you?
Exploring how insurers can adapt their business to meet evolving consumer demands in the digital age
Offering unbiased, industry-leading, educational content.
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