December 18, 2020
TABLE OF CONTENTS
A top 40 U.S. Bank wanted to be one of the first banks to implement Zelle. To create a forward-looking and sustainable architecture, they needed Zelle education to build a custom integration. This requires the bank to plug directly into EWS (Early Warning Services) versus going through a third-party vendor. They teamed up with Levvel to build out the business requirements, functional and technical specifications, and develop the entire integration from start to finish.
Typically, banks rely on vendors to do a lot of backend integration, largely due to cost and security risks. Keeping customer information safe and secure is a top priority, and the consequences of a breach are high. The client wanted to invest in an internal development team for this custom Zelle integration, and with our Zelle expertise, they could get help in building out the backend development.
Levvel’s mission was to lay out a timeline for the Zelle integration by breaking up the deployments and development into a series of sprints that would focus on education, design, and Zelle implementation.
Our approach included:
The bank was able to develop, test, and certify Zelle integration to deliver an on-time pilot and full production launch. With our help, they were able to fully support and manage their entire payments solution, all while exceeding payments volume expectations after the successful launch.