Endava helped Skiptown grow their business by scaling operations with new dashboards and an iOS app.
November 1, 2018
TABLE OF CONTENTS
After months of rapid growth, Skiptown (previously Skipper, The Waggle Company) realized they would need to develop more robust and flexible platforms to help the company scale to a national presence.
To continue their innovation in the traditionally low-tech petcare industry, Skiptown needed a partner to assist with strategy, design, development, and product management.
Skiptown ran their business on a third-party platform, which did not allow for control over existing or future features. To grow their company, they needed to move to a custom platform as quickly as possible.
Skiptown’s other challenges included:
Endava’s approach began with accompanying pet sitters on their appointments. The team then hosted a strategy session to define an MVP feature set and product roadmap.
Skiptown needed multiple solutions to solve for different pain points, such as making payments, tracking appointment details, and incorporating GPS capabilities for sitters.
The development work for Skiptown consisted of:
Endava’s cross-disciplinary approach allowed for the creation of two web applications and an iOS application that positioned Skiptown for its next phase of growth. With the new platforms in place, customers can easily make payments and manage their experience, and admins and sitters can quickly access details and appointments.
Overall, the project helped Skiptown achieve:
You're doing big things, and big things come with big challenges. We're here to help.