How Technology is Reshaping the Payments Customer Experience

May 29, 2019

Date & Time

May 29, 2019 10:00 PM - May 30, 2019 12:00 AM

Location

Industrious

675 Ponce De Leon Ave NE

Suite #8500

Atlanta, GA 30308

Registration

Register by May 29, 2019 12:00 AM

At this private event, our guests will be treated to hors d’oeuvres and drinks provided by Art of Food (bring your appetite), and a $150 Sunglass Hut shopping voucher.

We often hear the buzzwords like digital transformation, APIs, and AI, but rarely do we see how they are actually shaping mobile commerce, e-commerce, and other payments today. Financial service providers are adopting these advancements in the background, but what the general public doesn’t see is how these technologies are improving interactions with retailers, service providers, and financial services.

Join us on May 29 in Atlanta to hear from the Levvel Financial Services team, the Levvel Product team, and our panel of guests who work in payments. You’ll hear them discuss how technological advancements are reshaping the payments customer experience.

Agenda

  • 6:00-6:15: Check-in
  • 6:15-7:15: Panel and Q&A
  • 7:15-8:00: Sunglass Hut Shopping and Happy Hour

Additional Details

Each guest will receive a $150 shopping voucher to be used at our Sunglass Hut pop-up shop during the event. Food and drinks will be provided, so bring your appetite!

Meet the speakers

Scott Harkey

Chief Strategy Officer

Devin Smith

Vice President, Strategy

Chris Rigoni

Senior Financial Services Consultant

Melissa Jankowski

SVP, Head of Debit Processing, First Data

Guests will learn about

  • Recent trends in technology and their impact on the payments customer experience
  • How APIs, AI, and cloud are shaping digital commerce
  • New ways that retailers, service providers, and banks are interacting with their customers and more

Who should attend?

  • Product Owners
  • Digital Leads
  • Technology Managers
  • Innovation Teams
  • Strategy Leads

Meet the speakers

Scott Harkey
Chief Strategy Officer

Scott Harkey is Levvel's Chief Strategy Officer while also leading the Payments and Financial Services work. He has 15 years of banking experience including leading the technology team that implemented digital wallet products at Bank of America along with 10 years of technology merger integration and IT operations outsourcing work at Wells Fargo. Scott brings a unique “insider” point of view combined with a proven track record of delivery to banks, technology providers, and merchants exploring the digital payments space.

Devin Smith
Vice President, Strategy

Devin helps guide strategic direction at Levvel. He brings 20 years of experience in design, advertising, and development across a range of industries, including financial services, e-commerce, retail, and automotive. Having a passion for connecting design principles to business, he has led teams at multiple companies with an emphasis on driving growth through relentless dedication to quality and serving customers. He uses design thinking to provide a holistic, customer-centered, and cross-functional approach to solving real business problems.

Chris Rigoni
Senior Financial Services Consultant

Chris is a Senior Financial Services Consultant who works across a variety of companies and industries to create strategic payments advantages. He has over eight years of experience in managing emerging payments and digital platforms and served as a subject matter expert in tokenization, digital product management, real-time payments, Zelle, and open banking. Chris spent five years at BBVA Compass, most recently leading business-efforts in the launch of Google Pay and Samsung Pay, as well as managing their mobile wallet offering. The last three years have focused on tokenization, Zelle, and real-time payments strategies within organizations of different sizes and needs. He currently resides in Charlotte, NC with his wife and three children.

Melissa Jankowski
SVP, Head of Debit Processing, First Data

Melissa Jankowski is the Senior Vice President and Head of First Data Processing and ATM Terminal Driving for First Data Corporation, where she is in charge of the P&L and provides overall leadership to the business, leading the growth and innovation strategy for the division. Jankowski is a member of several industry boards and leadership committees, including First Data’s CEO Senior Leaders Advisory Board, STAR Network Advisory Board, Visa’s Issuer Processor Executive Client Council, Wnet’s Mentor Co-Chair and the Secretary for the West Forsyth High School’ Local School Council.

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